FAQ

Default solution folder, feel free to edit or delete it.

Why does everything on my screen look like a crumpled up piece of paper?
Well for some reason, software related to the video driver crashes. Just turn it off and back on, and you'll be fine.
Fri, 10 Jan, 2014 at 10:40 AM
Does turning my Surface off and then back on really fix most problems?
Yes, most problems can be fixed by simply restarting the Surface. 
Fri, 10 Jan, 2014 at 10:40 AM
Why is my Wi-Fi not working?
Usually it is because the network driver has crashed, and the Surface needs to be restarted. However, if restarting the Surface does not fix the problem, th...
Fri, 10 Jan, 2014 at 10:40 AM
How do I set up my Surface to print to my printer at home?
First you have to see if your printer has access to your home network. If it does not, then you're out of luck and cannot print from your surface. If it...
Fri, 10 Jan, 2014 at 10:40 AM
Is there a user guide for my Surface anywhere?
Yes, there is one inside the box your Surface came in.
Fri, 10 Jan, 2014 at 10:40 AM
How do I pin a folder to the Start menu?
If you are using the keyboard or mouse, simply right click the folder you would like to pin to the start menu, and select "Pin to Start" in the dr...
Fri, 10 Jan, 2014 at 10:40 AM
How do I right click something using the touch screen?
If you are using touch, hold down on an item you would like to right click until a little box appears under your finger. When the box appears, release your ...
Fri, 10 Jan, 2014 at 10:40 AM
How do I Login into the Help Desk?
Logging in is pretty simple.  First make sure you are on the Help Desk Home Page. This is a link to it. When you're there it will loo...
Fri, 10 Jan, 2014 at 11:01 AM